Opening the help library
Staying safe
Privacy, scams, and smart, safe habits.
- A message says you won a prize. Is it a trick?Learn how to check an unexpected prize message.
- An ad says free AI money maker. Is it a scam?An AI label does not prove an offer works. Check the claims and costs before you pay.
- Can AI pretend to be a real person with my child?Spot when an AI chat acts like a friend. Plan a calm talk with your child.
- Can ChatGPT give legal advice you can rely on?Use ChatGPT to learn a legal term. Check real rights and deadlines with a trusted legal source.
- Can ChatGPT help you understand a scam?ChatGPT can explain warning signs. It cannot prove who sent a message or recover your money.
- Can ChatGPT itself try to scam you?Check both the tool you opened and what it asks you to do.
- Can ChatGPT see my photos and files on my computer?Find out what files and tools your current chat can use.
- Can I get a virus from using ChatGPT?Learn which AI actions need extra care on your device.
- Can I paste my bank account number into ChatGPT to ask a question?Ask about a bank term without sharing your account number.
- Can I share a photo of my ID or passport with ChatGPT?Use blank form labels to ask for help. Keep your ID photo out of ordinary chat.
- Can I stop ChatGPT from learning from my chats?Review the real data controls for your account. A message in a chat does not change them.
- Can I trust the phone numbers ChatGPT gives me?Get a phone number from a source you already trust before you call about money or an account.
- Can I trust what ChatGPT tells me about my health?Use ChatGPT for a first explanation. Check health facts before you act on them.
- Can I use ChatGPT to help me check if something is true?Use ChatGPT to organize a check. Use the original source to decide what it supports.
- Can my words to ChatGPT ever be seen by other people?Learn who may see an AI chat.
- Does ChatGPT remember everything I tell it?Learn which past facts a new chat may use. Review what you want to keep.
- How can I tell a real review from a fake AI-written one?You cannot reliably spot a fake review by its writing style. Compare the evidence behind several reviews.
- How can I tell if a photo online is fake or AI-made?Check where a photo came from and what it claims to show. Looks alone cannot prove it is real.
- How to ask AI about money the safe wayLearn how AI can explain simple money terms.
- How to check if a 'too good' deal is a scamCompare the seller, price and terms. A neat page or very low price cannot prove a deal is real.
- How to check if an email link is safeLearn what to do with an email link you do not trust.
- How to delete your old chats in ChatGPTLearn what to check before deleting a chat.
- How to help your partner use AI safelyHelp your partner try one useful task, with them in control.
- How to keep your email account safeLearn steps that help keep your email account safe.
- How to know if a ChatGPT answer is trueCheck important facts against the original source. A clear answer can still be wrong.
- How to know if a news story is realRead beyond the headline. Check the source, event date and evidence before you share.
- How to log out of ChatGPT safelyEnd your ChatGPT session and check what is still left on a shared device.
- How to make a strong password you can rememberUse a long, unique password. Keep the real one out of AI chats.
- How to report a scam you found onlineSave the facts and use the right reporting route. Contact your payment firm first if money was sent.
- How to set up a family code word for scamsA family code word can add a check. Pair it with a call through a contact you already know.
- How to spot a fake ChatGPT account emailLearn how to check an email that claims to be from ChatGPT.
- How to spot a fake ChatGPT websiteCheck the real address before you enter a password or payment details.
- How to spot a fake voice phone scamYou do not have to prove a voice is fake before you pause an urgent money request.
- How to talk to your grandkids about AI safetyHave a short, kind talk about AI without setting up a child's account.
- How to tell if an email is an AI-made scamCheck what an email asks you to do. Good spelling and a real-looking logo do not prove who sent it.
- Is it okay to give ChatGPT my home address?Use a broad area for ideas. Save your full address for a service that truly needs it.
- Is it okay to tell ChatGPT my problems?Use a chat to help find words if you wish. Keep real people in your support plan.
- Is it safe to ask ChatGPT to make a password?Learn where to create a strong password.
- Is it safe to click links ChatGPT gives me?Treat a link in a ChatGPT reply as unverified until you check where it leads.
- Is it safe to let ChatGPT write a message to my bank?Use ChatGPT for a simple draft with made-up details. Send real banking questions through the bank's secure channel.
- Is it safe to share my work documents with ChatGPT?Learn when work files can be used with AI.
- Is it safe to tell ChatGPT about my health problems?Learn health words without sharing your private records.
- Is it safe to tell ChatGPT my real name?You will know what is fine to share and what to keep private with AI.
- Is it safe to tell ChatGPT private things about my family?Ask for general help without exposing someone else's private story.
- Is it safe to use ChatGPT on a public computer at the library?Learn the limits of AI on a shared computer.
- Is that celebrity ad really them?Check who made an ad and what it sells before you buy.
- Is the ChatGPT app on my phone the real one?Trace the app back to the real service before you sign in.
- My friend shared a scary post. How do I check if it's real?Check the claim, date and source before you pass a post on.
- My grandchild uses AI for homework. Is that okay?Check the school and app rules. Use AI help in a way that still lets the child learn.
- Should I believe a video just because it looks very real?Check a video's source and context, as well as what it seems to show.
- Should I ever type my Social Security number into ChatGPT?Keep this private number out of AI chats. Get the right help if it was exposed.
- Should I paste my whole tax return into ChatGPT?Ask about a blank tax form label instead of uploading your completed return.
- Should I share my passwords with ChatGPT?Learn what to do if you put a password in a chat.
- Should I trust medical advice that AI gives me for free?Judge health advice by its evidence and fit, not by whether the AI was free.
- Should I type my medication names into ChatGPT?Learn a medicine term without sharing your own list.
- Someone says they used AI to copy my voice. Should I worry?Make a family check-in plan if someone claims they copied your voice.
- Someone texted me asking for money. Could it be an AI scam?Slow down and check before you ever send money to a stranger.
- There are so many 'AI' apps. How do I know which are safe?Check who runs an AI app, what access it wants and what it will cost.
- What are the signs that a website is trying to trick me?Learn how to check a website before sharing details.
- What does 'free AI' really cost me?Check money, data and time before you choose a free AI tool.
- What is a deepfake and how do I spot one?Learn how to check a video that may be fake.
- What is two-step login and should I turn it on?Add a second sign-in check. Keep a safe way back into your account.
- What private things should I never type into any AI?Get a clear short list of things to keep out of any AI chat.
- What should I do if I think my password was stolen?Use the real service to take back your account and check who still has access.
- What should I tell my kids never to share with AI?Teach children what stays private. Use made-up examples.
- What to do if you shared something private with ChatGPTStop further sharing. Take steps that fit what you exposed.
- What's the simplest way to stay safe with AI every day?Learn a few habits for using AI with care.
- Why did ChatGPT give me a fact that was clearly wrong?Check a wrong AI reply against the real source before trying its instructions.
- Why does ChatGPT sometimes make things up?Understand why a fluent reply may still need a fact check.
- Will ChatGPT report me or share what I say?Do not treat a chat as a secret vault or a way to summon help.
- A text is asking for a code. Should I send it?Learn what to do when someone asks for a login code.
- This email looks real, but is it a fake?Check the request through a contact you already know.
- Someone called asking for money. Is this a scam?Pause the payment and check the caller's story through a known contact.
- What should I never share with anyone online?Learn when private details need extra care.
- How can I tell if a link is safe to tap?Use a known route when a link asks you to sign in, pay or share details.
- I won a prize I never entered. Is it real?Learn what to do with a surprise prize message.
- How do I keep my family photos safe online?Learn how to share family photos with care.
- A delivery text says there is a problem. Is it a scam?Check your original order, not the link in the delivery text.
- My friend online is acting odd. Could it be a scam?Check with your friend through a separate contact you already have.
- How do I ask a trusted person to help me check this?Ask for one clear kind of help while keeping control of your accounts.
- Someone I met online is asking me for money. Is this safe?Learn what to do if an online love interest asks for money.
- A pop-up says my computer has a virus. Should I call the number?Close the page through browser controls and use a known source for tech help.
- A call says my grandchild is in trouble and needs money. Is it real?Check your loved one's situation through people and contacts you know.
- A stranger is asking me to donate to a charity. How do I know it is real?Learn how to check an unexpected charity request.
- An offer promises to double my money. Is it a scam?Treat fast, guaranteed profits as a warning. Check the offer before you pay.
- A text says my bank account is locked. Should I click the link?Check your bank through its known app or the number on your card.
- How do I agree on a safe word with my family?Choose a private word together and agree on a separate way to check calls.
- I think I just got scammed. What do I do right now?Stop contact, reach the right provider and protect any exposed accounts.
- My friend was just scammed. How do I help them?Offer calm, practical help while your friend keeps control.
- How do I check a charity is real before I give?Learn checks to make before giving to a charity.
- A text says my package needs a delivery fee. Is it real?Check a delivery fee through your original order before you pay.
- A friend request looks like someone I know. Is it real?Ask your friend through a contact you had before the new request.
- A survey wants lots of personal details. Is that safe?Learn what to check when a survey asks for personal details.
- A pop-up says I won a gift card. Is it true?Learn what to do with an unexpected prize pop-up.
- A message says I must update an app now. Is it safe?Check for an update through the app or device you already use.
- A stranger started a surprise video call. What do I do?Decline a surprise call. Check any claimed booking through a known contact.
- A job offer wants money first. Is it real?Learn what to check when a job asks you to pay.
- An email says verify your account now. Is it a trap?Check the account through its known app before acting on the email.
- Someone online got very friendly fast. Should I worry?You will learn why fast online friendliness can be a warning sign.
- A call says my delivery needs a payment. Is it fake?Learn how to check a delivery fee.
- Someone says move my money to keep it safe. Is it a scam?Learn what to do if a caller asks you to move money to protect it.
- A call sounds like my grandchild begging for bail money. Is it fake?Check who called and what happened before you send money.
- Is it safe to paste my blood test results into ChatGPT?Learn a lab term without sharing your blood test report.
- An email says my bank account is locked. Should I click the link?Learn how to check a bank alert without using its link.
- Can someone make a fake video of me from my Facebook photos?Learn how photos can be misused and what you can do if it happens.
- Is the person texting me on a dating app a real person or a bot?Learn what to do if you doubt a dating profile.
- How do I know if a free AI app is safe to put on my phone?Check a phone app before giving it access, an account or payment details.
- I got a work-from-home job offer with no interview. Is it a scam?Check the employer and job before you share details or move money.
- Should I trust health advice that ChatGPT gives me?Check health claims before using them to make a decision.
- A caller says they are from the IRS or Medicare. Is this real?End a surprise request for money or private details. Check through the real agency.
- Is it safe to let an AI tool connect to my email or photos?Check what a tool can read and change before linking it to private accounts.
- A text from my relative asks me to buy gift cards. Should I?You will learn why a gift card request is a classic scam sign.