How to spot a fake ChatGPT account email
Learn how to check an email that claims to be from ChatGPT.
A scam email can copy the ChatGPT name and logo. A threat or paid offer in an email needs a separate check.
Do not reply with your password or a login code. Do not use an email link you doubt.
Open chatgpt.com yourself and check your account there. Use the official help site if you still need help.
Try this
- Pause before replying or paying.
- Read the full sender address, but do not treat it as proof.
- Type chatgpt.com in the browser address bar.
- Check for the issue in your account.
- Use help.openai.com for support you find yourself.
A message you can copy
Explain why a company logo in an email does not prove who sent it.
Paste the message into ChatGPT, then fill in any blanks before you send it. ChatGPT opens in a new tab. Opening it does not send the message.

Buddy says
A calm, well-written email can be fake too.

