
Getting comfortable
Turn it off and on when something is stuck
A restart can help when an app or device gets stuck. It does not fix every fault. It closes open work, so save first if you can. Do not turn off a device during an update that says to leave it on.
~3 min No account needed

Try closing the stuck app first. If you need a restart, use the normal menu when it still works. A forced shutdown may lose unsaved work.
Opening your saved place…

Let us go through this together, one little step at a time.
Which one are you using?
Tap each step once you have done it. Nothing is timed. Pause and check before sending, deleting, or agreeing to anything.

Buddy’s tip
A restart may help a stuck app. If the fault returns, note what you were doing and get help with that cause.
Save first. Use the normal restart menu. Forced shutdown is a last step and may lose unsaved work.
