Turn it off and on when something is stuck

Let us go through this together, one little step at a time.

Tap each step once you have done it. This is just for you. Nothing is timed, and nothing can go wrong.

1. 1Find the side button on the right edge.
2. 2Find the two volume buttons on the left edge.
3. 3Press and hold the side button.
4. 4At the same time, hold one volume button.
5. 5Keep holding both buttons.
6. 6Wait for a slider that says 'slide to power off'.
7. 7Drag that slider all the way to the right.
8. 8Wait while the screen goes dark.
9. 9Count to ten slowly.
10. 10Now press and hold just the side button.
11. 11Wait for the silver apple shape to appear.
12. 12Let go. Your phone is starting fresh.
13. 13If the screen is frozen and no slider shows, try the steps below.
14. 14Press and release volume up.
15. 15Press and release volume down.
16. 16Press and hold the side button.
17. 17Keep holding until the apple shape appears. This is safe.