The app and the website both work fine
Choose a screen that feels easy to use.
You can use ChatGPT in a web browser or an app. Some tools and buttons differ by device and plan.
A browser is a good place to start. You do not need to install an app just to try the website.
Try this
- Type chatgpt.com in your browser's address bar.
- Sign in to your ChatGPT account if asked.
- For a simple question, choose Chat if you see a Chat or Work choice.
- To get an app, use the download link from the official site. Check that OpenAI is the maker.
- Use the same account when you move to another device.

Buddy says
Do not pick an app just because it has a similar name or logo.
Sources and more help
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