Mayfield Learning
Writing with AI

Email your bank about a charge you do not recognize

You will write a clear note asking your bank about a charge you do not know.

2 min read Always free

Seeing a charge you do not know is worrying. Take a breath. You can ask your bank in clear words.

AI means ChatGPT, a free helper you type to. It can write a calm note for you to send your bank.

Do not share your full card number or password with ChatGPT. Just say there is a charge you do not recognize. The bank will look it up safely.

Try this
  1. Open ChatGPT and say you found a charge you do not know.
  2. Give the date and amount, but not your card number.
  3. Ask for a polite note asking the bank to check it.
  4. Read the note and add any detail you remember.
  5. Send it through your bank's secure message or call them.
A message you can copy

Please write a short, polite message to my bank. I see a charge I do not recognize. It was on [date] for [amount]. Ask them to explain it and help me. Keep it calm and clear.

Paste it into ChatGPT, then change the words in brackets to fit you. It opens in a new tab, so you will not lose this page.

Buddy, your friendly guide
Buddy says

This helps you write the note. Always contact your bank directly through their official phone number or website.

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