How do I tell a company my order came broken?
You will write a calm message asking the company to fix it.
Getting a broken item is frustrating. You have every right to ask for help.
ChatGPT is a free AI helper. AI means a computer that writes with you. It can keep your message calm and clear.
A calm note often works best. You say what you bought, what is wrong, and what you want. AI can shape that for you.
Try this
- Open ChatGPT and start a new message.
- Tell it what you bought and how it broke.
- Say what you want, like a refund or a new one.
- Copy the message into your email to the company.
A message you can copy
Please write a calm, polite complaint. I bought [the item] and it arrived broken. I want them to [send a new one or give a refund].
Paste it into ChatGPT, then change the words in brackets to fit you. It opens in a new tab, so you will not lose this page.
Buddy says
Keep a photo of the broken item. It helps your case.