Getting your lessons ready
Getting your lessons ready
Compare a reply with a suitable source, keep all important issues visible and pause on unresolved facts.

Ask what the person will do with the answer. Then compare the facts that action depends on with a source that can support them.
There can be several important errors. Do not make the person discard four concerns just to keep one. You can work through the checks one at a time.
A helper’s calm voice is not proof either. Explain what you know, what you checked and what remains open.

Keep each needed check visible, even if you start with just one.